Article 1 – Scope
These General Terms and Conditions of Sale (GTCS) apply, without restriction or reservation, to all
sales of wines and service offerings provided by SARL ELMV – Domaine de Corps de Loup, registered
under number SIRET 424516818, whose head office is located at 2, route de Lyon, 69420 Tupin et
Semons, to any individual or professional buyer. Any order implies full acceptance of these GTCS by
the customer.
Article 2 – Products and Services
SARL ELMV – Domaine de Corps de Loup offers:
- Sales of wines from its own production, exclusively in bottles.
- Services including estate visits and tastings.
Product and service photos and descriptions are as accurate as possible but are non-contractual.
Article 3 – Orders
Orders can be made:
- On-site, directly at the estate.
- Online via our website www.corpsdeloup.com.
- By email to info@corpsdeloup.com.
The order becomes final after confirmation by SARL ELMV – Domaine de Corps de Loup and full or
partial payment, as defined below.
Article 4 – Prices and Payment
Prices are expressed in euros (€) and include all taxes (TTC). SARL ELMV – Domaine de Corps de Loup
reserves the right to change its prices at any time, but products will be billed at the rate in
effect at the time of the order.
Accepted payment methods are:
- Credit card
- Bank transfer
- Cash (for on-site sales)
Article 5 – Delivery and Product Pickup
Wines may be collected directly from the estate or delivered to the address provided by the
customer.
On-site pickup: Free of charge and by appointment.
Delivery:
- Deliveries are dispatched every Tuesday.
- Delivery takes a maximum of 3 business days after dispatch.
- Delivery charges are billed in addition.
- SARL ELMV – Domaine de Corps de Loup is not responsible for delays caused by the carrier.
Article 6 – Cancellation and Right of Withdrawal
In accordance with article L.221-18 of the French Consumer Code, individual customers have a 14-day
withdrawal period from receipt of the products, except for opened or customized bottles.
All products subject to a withdrawal request must be returned at the customer’s expense to the
following address:
SARL ELMV – Domaine de Corps de Loup, 2 route de Lyon, 69420 Tupin et Semons, within 14 days after
the withdrawal request.
This period is considered respected if the product is returned before the 14-day deadline.
For visit and tasting services, cancellations must be made at least 72 hours in
advance to receive a full refund or reschedule. After this period, no refunds will be issued.
Article 7 – Liability and Complaints
SARL ELMV – Domaine de Corps de Loup guarantees product compliance. In the event of an issue (damaged
product, corked bottle, order error), any complaint must be sent by email to info@corpsdeloup.com within 48 hours of receipt.
Article 8 – Personal Data Protection
Information collected is used exclusively within the framework of the commercial relationship and
will never be transferred to third parties. In accordance with current regulations, the customer may
exercise their rights of access, correction, or deletion of their data by contacting info@corpsdeloup.com.
Article 9 – Governing Law
These GTCS are governed by French law.